Hackney Winter Night Shelter (HWNS) is a grass-roots project, run by an ecumenical coalition of 19 churches across Hackney. A team of 500 volunteers offers a warm welcome, hot supper, bed and breakfast to 25 homeless guests from 1st January to 31st March each year.
HWNS started 15 years ago as local churches' response to the number of rough sleepers on the streets. It operates in a different church hall each night of the week, staffed by volunteers drawn from the local community. As none of the halls is large enough to accommodate all 25 guests, each hall has a satellite, or Dormitory. Guests are transported there after supper in the main Shelter. In all, 15 halls are used.
The volunteer ethos is vital to our approach, bringing a unique energy and warmth of welcome. Our model of rotating the shelter from hall to hall gives local volunteers an important sense of ownership. As well as interacting with our homeless guests, volunteers work alongside their various neighbours, enabling HWNS to strengthen local communities. We encourage our volunteers to develop their skills through the training we offer.
Lighting candles for guests at annual End of Shelter Service
HWNS became a Registered Charity in 2006 and has 7 trustees. Each venue appoints a Co-ordinator, and together the Co-ordinators form the Core Group. At present the Core Group carries out day-to-day management of HWNS. We meet monthly from September to April and have a day conference in May. When the shelter is open we are in daily email contact.
All coordinators sign an agreement that outlines the ethos of HWNS, but each venue has a different flavour, and the responsibility for running the shelter lies with the shelter's Co-ordinator.
In 2008 for the first three months of the year, we employed two Support Workers under a Service Level Agreement with Thames Reach, a major charity working with homeless people in London. The arrangement worked very well, and we repeated it in 2009. The Support Workers' task is to help our guests find appropriate accommodation. As part of Thames Reach's Street Rescue team they bring expertise, breadth of experience and a network of contacts.
In 2009 we introduced a telephone booking system staffed by a volunteer Link Worker. This had a very positive effect on all the shelters and on our capacity to find accommodation for our guests. Our hope now is to establish provision throughout the year to help our guests move from temporary into long-term accommodation and to support them in it.
In 2009, we were able to support 73 homeless guests into accommodation.
The Thames Reach Support Workers worked in rotation to attend the shelter each night of the week. They conducted initial assessments of guests' needs and the possibility of our guests accessing benefits, they built relationships with our guests and they worked with Thames Reach's housing team to find accommodation. For the first time this year a significant proportion of our guests moved into private rented accommodation.
Supper at St Paul's on Thursday
The role of our Support Workers was enhanced by our Link Worker, Paul Sorenson, a volunteer, who set up a telephone booking system and operated it from 10 am to 8.30 pm for three months without a break. He attended the shelter each night and worked closely with the Support Workers to find accommodation for our guests. Once they had been accommodated, he continued to support them.
The telephone booking system resulted in a reduction of tension in the shelters: peace and calm prevailed. Previously we had operated a limited first come / first served system. Guests would queue for a number of hours. Once the doors were opened, they occupied much of the Support Workers' time and at 9 pm each night we would send away a number of guests because there were not enough beds for them.
St Mary's ready to go
This year, potential guests were able to phone a free phone number to book a bed for one night only. The Link Worker referred those for whom there was no room to other shelters. Having been assessed by the Support Workers, guests could be guaranteed a bed for a number of weeks provided they adhered to the basic rules of the shelter. During these weeks, huge efforts were made to get our guests off the streets and into suitable accommodation. A few spare beds were always kept for emergencies.
At the end of December, before our shelter opened, the Support Workers and Link Worker visited Crisis to meet people accommodated there over the Christmas period. Some of these people were invited to attend HWNS. HWNS opened a day early, on 31 December, to ensure these guests did not have to return to the streets for a night between Crisis closing and HWNS opening.
| 2009 | 2008 | ||
| Income | £ | £ | |
| Grants | 25,276 | 18,000 | |
| Donations | 10,725 | 10,667 | |
| Bank interest | 262 | ||
| Total Income | 36,263 | 28,667 | |
| Expenditure | £ | £ | |
| Support Worker costs | 11,918 | 11,918 | |
| Link Worker expenses | 1,769 | ||
| Consultancy | 440 | ||
| Contingency fund | 1,258 | ||
| Insurance | 350 | ||
| Training | 2,033 | 1,639 | |
| Equipment | 1,654 | 2,482 | |
| Transport | 742 | 1,263 | |
| Stationery | 60 | 48 | |
| Heating | 5,900 | 3,850 | |
| Mobile phone | 20 | 108 | |
| Annual Report | 94 | ||
| Subscriptions | 11 | 61 | |
| Sundry expenses | 348 | 258 | |
| Total Expenditure | 26,597 | 21,627 | |
| Net movement in funds | 9,667 | 7,040 | |
| Total funds brought forward | 14,092 | 7,052 | |
| Total funds carried forward | 23,759 | 14,092 | |
These accounts are preliminary, pending approval by the HWNS Core Group.
"Support Worker costs" covers the costs of seconding our Support Workers, who work on resettling our guests, from Thames Reach. "Link Worker expenses" covers the expenses of Paul, our volunteer Link Worker, who took on the job of running the Shelter booking line, checking that guests turned up as expected, and many other tasks to numerous to mention here.
This year was the first year we have had a Contingency Fund, to pay for essentials for our guests: rent deposits when moving in to rented accommodation, bus and train fares, and so on. This has proved to be a valuable addition to the help we can offer our guests.
Consultancy costs have arisen to pay for advice to help us think about the changes we need to change HWNS to build on last winter's success, in particular being able to employ a full-time worker. James Ashdown, who has extensive charity experience, has provided wise and valuable counsel.
"Training" covers the cost of training courses for our volunteers. "Heating" is the total amount that HWNS paid to participating churches towards the cost of heating halls over the winter - in fact, this is only a contribution as total heating costs were probably higher than this.
Our fund-raising this year has been very successful, largely due to the efforts of our Chair, David Evans, in making grant applications. We have a significant balance carried forward to next year, when we anticipate employing a full-time worker will greatly increase our expenditure. In addition, this year was the final year of our 3-year grant from the Church Urban Fund, so we will need to find a replacement for that source of funding.
Jonathan Gebbie
Treasurer, HWNS
Guest and volunteers at Mare Street Methodist Church on Sunday
This year saw some changes.
On Fridays, Solution International Christian Centre joined St Mary of Eton C of E and Church of God in Christ to run the main shelter at St Mary Eton, bringing with them a third co-ordinator and more volunteers.
St Mark's Dalston C of E teamed up with Redeemed Christian Church of God to run Saturday's main shelter. This was highly successful, giving RCCG large and beautiful premises to continue their involvement, and a chance to work together with a neighbouring church.
The New Testament Church of God joined Hackney Downs Baptists to run Saturday's dormitory and also took on one half of Sunday's dormitory.
Guest and volunteers at Mare Street Methodist Church on Sunday
This brings the number of churches involved to 19. Ecumenical co-operations are becoming the norm, and ease the pressure of finding enough volunteers from one church.
Tuesday night's dormitory was run by entirely by ex-guests.
| Sunday | St Michael & All Angels C of E with St John the Baptist RC Dormitories: Mare St Methodist and New Testament Church of God |
| Monday | URC Rectory Road Dormitory: with St Olave's Woodberry Down C of E |
| Tuesday | Our Lady of Good Counsel, Bouverie Road RC Dormitory: St Matthias, Wordsworth Road C of E |
| Wednesday | St Mary's Stoke Newington C of E Dormitory: St John-at-Hackney C of E |
| Thursday | St Paul's Stoke Newington C of E Dormitory: Stoke Newington Baptist Church |
| Friday | St Mary of Eton C of E/Church of God in Christ/Solution International Christian Centre Dormitory: St Leonard's Shoreditch C of E |
| Saturday | St Marks Dalston C of E with Redeemed Christian Church of God Dormitory: Hackney Downs Baptist Church/New Testament Church of God |
As ever, we made deep friends among our guests. With 25 beds available each night, 165 different people came through our doors. The tall, the short, the old, the young, the sober and the inebriated, the sick and the well, the jokers and the depressed.
We were delighted when so many found accommodation - a far higher number than last year, which was mainly due to the new admission system and an improved service from Thames Reach.
As in 2008, about 25% of our guests were from Eastern Europe. Since most of them have no access to public funds, it is very hard to help them other than giving them a warm welcome, and a safe night's sleep.
We welcomed a higher proportion of women this year, with some nights as many as 7, and once 8. Most venues have a screened area where the women sleep, and it was great to see them making supportive friendships and sharing their difficulties.
Some guests stayed only one night, others for several weeks. Seventy three of our guests found accommodation through the great efforts of our Support Workers and Link Worker, and through their own perseverance and determination.
I know that it is a long time since I was at Hackney Winter Night Shelter, but I think of you all, and the help that you all gave me every day. So many people at so many different Churches gladly there for us, it was a shock to me just how many people cared.
I was at a pretty low ebb when I came, unsure what the future held, and because of this I felt very angry much of the time. You were always there for me, and I will never forget that, thank you.
I was found accommodation in a Housing Association property in Southend by the Support Team, and am very happy here. For the first time in years I am happy and settled I owe that to the help I received from you all.
(1st call on new mobile from Peter to Paul Sorenson 29 June)
HaroldHe came to us from Crisis Open Christmas, he arrived on 31st December and stayed until 31st March, the only Guest to stay every night we were open. A very private man, fiercely protective of his own space and the few possessions he had, he would spend hours talking to the Support Team and Volunteers. It appeared that he had been the victim of some malpractice by his local council. We arranged for him to receive legal advice and his bad treatment seemed to be confirmed by the mountain of documentation which he carried. Towards the end of the Shelter a place was found for him in a Hostel, a place which he refused, preferring to go back to sleeping on the street by night, and in his favourite spot in his favourite library during the day. He wanted recognition that he had been badly treated and an offer of a flat by his local authority, he stuck to his position, and returned to the streets when we closed. In June came the good news that he had won his battle, he was offered a flat by the local authority! |
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SophiePetite, fragile looking, always immaculately dressed, towing her suitcase behind her, much as if she was off on holiday, rather than moving from one nights shelter to the next. She came to us in February from another circuit of Cold Weather Shelters, indeed she had stayed in shelters in various parts of London, always leaving when she felt under pressure or being asked to engage with agencies. We gave her time, the support team gently encouraging her to help herself, by accessing the various services she needed to engage with. We watched her confidence grow and her nervousness disappear as bit by bit she sought the help she needed and faced up to her challenges. She eventually sorted out her benefits etc and was found a flatlet in Hackney with all the support she needed, thanks to our Support Workers and The Greenhouse in Hackney. |
WojickWe knew Wojick, he stayed with us for most of the 2008 Shelter. In his early 60's he had come from Eastern Europe in the hope of finding employment. Apart from short spells of temporary work he had been unsuccessful, but remained optimistic that he would one day attain full time employment and be able to pay for his own accommodation. He had spent the time since we closed sleeping mainly on the streets and in squats. We saw him at one of the Day Centres just as we were opening this winter. "Hackney Shelter?" he asked. We had to say yes - we could do little more than give him hospitality, food and a bed during one of the coldest winters for many years. Always polite and happy that we were there for him, he was a pleasure to have in the Shelter. The suspicion is that he may reappear next winter - hopefully there may be some new options for guests from the A10 countries which were not available in the past. |
Our treasured band, the volunteers, continue to join us in all shapes and sizes - we now number over 500, all ages from 13 years (bed-makers) to late 70's. This year around 20 came through the website. While some venues are still run by the congregation of the church, or by co-operation between two or three churches, others recruit from the surrounding streets (Sundays), others waylay cyclists passing through the churchyard (Wednesday dormitory), others attract buyers of Christmas trees in the car park (Thursdays). Our net spreads wider and wider. The nature of the rolling shelter, moving from hall to hall gives each group a sense of ownership and is inspiring and empowering.
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I volunteered but was apprehensive, not knowing who I would spend the evening with. To my delight, I met great people, both guests and fellow volunteers, difficult to tell between them. I played chess with experts and gambled in orange pips with duffers. We laughed a lot, and sometimes we cried together. (Veronica) |
I first began volunteering at the Hackney Night Shelter four years ago. At the time I lived near London Fields and when a Night Shelter flyer dropped through my letterbox, I decided to see what volunteering involved. So far it's been a fantastic experience because the majority of guests are so charming and appreciative. I volunteer as a 'welcomer' and a lot of time is spent talking - and listening - to the guests and finding out what they've been up to that week. It's great when things start working out for people whom you've got to know over the months; when they get a housing or a job offer, for instance. I also appreciate the flexibility of the scheme, which enables you to volunteer for as few, or as many evenings as you like over the three-month period during which the shelter is open. I suppose I feel that of all the problems I see on television or read about in the paper, homelessness is one that I walk past everyday - a problem almost literally on my doorstep - and that Hackney Winter Night Shelter goes some way towards providing a community solution to something that is a problem in our community. (Helen)
Cooking supper and breakfast at Our Lady of Good Counsel
This year was so much easier - no freezing guests waiting for the door to open - no querulous queue to deal with. No horrendous decisions about who got a bed - no sending someone out into the cold because we had no room. In they came, confident and happy knowing a bed was waiting for them, ready for a cup of tea and a chat before supper. Happy to tell you what had happened during the week - who had found a home - their hopes and fears - happy to leave their bags unguarded. (Co-ordinator)
The sense of neighbourly solidarity and vibrancy one experiences while living in Hackney had already settled warmly in my bones after only two short years here. But it was not until Night Shelter staff dropped a flyer through my door and drew me into their midst that I truly discovered the meaning of "community".
I volunteered as part of the 'Setting up' and 'Welcoming' teams for almost every week of the three months at St Paul's, and I will most certainly be back next year - along with several friends of mine, whose ears were bent weekly with tales both poignant, exasperating, funny and inspiring.
There was an arresting irony in sitting down for food, contact and earnest chatter every Thursday with a such a wonderfully diverse slice of humanity - guests and helpers alike. In one sense, what had brought us together represented certain problems or shortcomings within the community and the wider social/housing systems of this country. Yet in another, very real, sense, each evening was a testament to what our communities need so much more of: regular and heartfelt exchange of knowledge, advice, experience, history, desires, sorrow, laughter and respect.
I remain in awe at the diligence and creativity of the senior Night Shelter organisers, and feel blessed to have been part of this vital and practical example of simple humanity.
(Ewen)
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Whole Foods Market supports our community through direct volunteering, donations in kind or our 5% Day when 5% of a day's sales goes to a non-profit organization. Two years ago, we joined St Mary's night shelter to make a full meal and serve it to the guests. Team Members contribute both behind the scene in the kitchen and directly in the shelter. Our Team Members feel they get something very valuable out of this experience. (Laura - Whole Foods Market/Fresh & Wild) |
Thames Reach considers the partnership between HWNS to be a good achievement, bridging a real gap and meeting the needs of some very vulnerable individuals. The high number of guests moved into more appropriate accommodation is a success.
The structural changes that were introduced in 2009, most notably the introduction of the Link Worker, have had a positive impact on the effectiveness of the service offered by the Shelter. These changes and the partnership with an already established outreach provider in the borough represents a shift away from simply providing palliative assistance of food and shelter to homeless people towards a more pro-active service that has a lasting impact beyond the length of their stay at the Shelter.
The guarantee of a bed meant less stress for all involved, resulting in a calmer atmosphere, with a positive impact on conduct and behaviour, and gave support workers more time for interviews. The assurance of a bed for a fixed period of time provided a degree of stability for guests, from which they could focus on addressing their problems and improving their situation.
Of the 165 guests this year, Thames Reach, working closely with the Link Worker, were able to assist 73 people to move on. This was 55% of guests who stayed for more than one night.
Peter
There was improved communication between HWNS and Thames Reach through daily telephone contact with the Link Worker, to keep updated on new admissions. Greater awareness of an individual's support needs in advance enabled us to be better prepared to meet their needs and offer a more effective service.
With no queues from early afternoon, there was a notable improvement in the sense of security in the Shelter, with guests feeling comfortable enough to leave their belongings unattended.
Gareth
The impact of the Link Worker cannot be overstated. Much of the success this year can be attributed to Paul Sorenson's hard work and commitment. His professionalism and dedication earned him the respect of the guests and Support Workers, and made a considerable difference to the smooth running of HWNS 2009
The HWNS Contingency Fund made a significant difference to the number of guests we could resettle. It paid over £800 for deposits to assist with initial costs for people to move into accommodation.
Ways of managing challenging behaviour have improved, with the calmer atmosphere and the introduction of contracts to certain guests who exhibited difficult or threatening behaviour.
We were astoundingly lucky to have a voluntary Link Worker this year (Paul Sorenson). For 7 days a week, for 3 months, he manned a phone from 10am to 8.30pm, answering calls from prospective guests, offering them a bed if we had one, or directing them to other possibilities. It is impossible to overestimate the importance of the work he did. We have so much to thank him for. The relationships he built up with the guests and with the other agencies working with homeless people, were instrumental in so many successful outcomes.
Paul writes:
As all who know me will agree, I was absolutely convinced that there was room to change the way we operated for the benefit of our Guests, Volunteers and Co-ordinators. As has been written elsewhere I think that there is no doubt that we achieved that.
Everything felt different in the Shelter, the fact that the Support Team was able to spend time with the guests assessing their needs as soon as they were with us, gave them reassurance that we were there to help.
As reported elsewhere, 165 different guests stayed with us over the 3 months of whom 73 moved on to more secure accommodation. The options found ranged from Hostel accommodation to Local Authority to Private Rented, and other imaginative solutions.
Apart from the Guests who we took directly, a further 165, who we did not have spaces for, were found beds elsewhere. This ranged from other circuits of Cold Weather Shelters to Local Authorities to Religious Orders. These were the people who in previous years would have been refused a bed late in the evening, after queuing for hours outside the shelter. How much better that they were already in the warm elsewhere thanks to the fantastic co-operation between so many organisations.
Paul Sorenson
Part of the thinking behind the role of Link Worker was that we could build up relationships with other organisations; however I was amazed at the range of these relationships which came about. We built good relationships with many Homeless Organisations, Local Authorities, Probation Service, the Police, the National Health Service among others. All of these will seek to enhance what we can offer our Guests next winter as we seek to work with the Government to end Rough Sleeping by 2012.
In conclusion, everything that I was able to do revolved round others: Thames Reach Support Workers, co-ordinators and volunteers in HWNS, and the hundreds of other organisations that I spoke to during the 3 months.
To them and all our Guests, my heartfelt thanks. Together we are stronger.
Paul is still working, supporting our ex guests, keeping contact with our partners, and planning for the future.
Last year, Jeff Hubbard joined the Core Group as Co-ordinator of a dormitory on Tuesday nights at St Matthias. His voice in committee is very much appreciated. He continued in charge of a dormitory this year, which he ran with another ex-guest.
Jeff writes:
Jeff Hubbard
It takes a while to get used to being homeless. For two weeks after my eviction I found myself returning again and again to my front door only to realise it was no longer mine to enter. During two years of illness I had managed to divest myself of friends, and now my flat, and seemingly most of my faculties. I was on my own in a cold and very wet January, sleeping where I could find a dry place out of harm's way, and spending most of my days staring blankly at books in the local library.
I went to the council as suggested by the Shelter Helpline, and was presented there with an information pack and an air of complete indifference to my plight. The telephone numbers the pack contained were mostly out of date and the addresses were in parts of London I didn't know or have any inclination to visit. Finally, desperation brought focus. Reading over the pages again, I noticed a local address. Hackney 180 at St John of Hackney. I paid them a visit and was directed to Rectory road night shelter. "Be there by 7pm," they said, "or you won't get in."
Sadly the shelter that night was actually at Bouverie Road, and if you weren't already queuing at the night shelters by 4pm, the chances of getting in were less than slim. There were ropes to learn! It took a week but eventually I got the hang of it and found myself graduated to a regular at the Hackney Winter Night Shelter - warmth, a bed, dinner and breakfast. I was very grateful. The good intentions were plain to see; the quality varied wildly. And despite the shelter from the weather and the streets, it was always clear that the end of the night shelter season was essentially a return to sleeping rough, unless personal effort and good luck had miraculously coincided.
I did return to sleeping rough, but got lucky 5 months later - two tiny rooms and shared facilities above a grocer's shop - but in a great area! By then I had learnt a lot about myself, and about the situation I had found myself in. Today I am a serial volunteer, Hackney Winter Night Shelter, Crisis Open Christmas, VoiceMail4All through St Mungo's, and anything else I am asked to help with. I am there because I want to be, and because I need to be. It is not possible to 'think' oneself into what it means to be homeless, and how that situation affects one's outlook and actions. We need more of our ex-guests as volunteers.
I will always be grateful to the organisers and volunteers of HWNS for being there when I needed them, and now, as an HWNS volunteer myself, I am very happy to give my time, and also to participate in making the changes in the way the organisation will operate in the years leading up to 2012, and hopefully beyond. Shelter is always appreciated, but hope is priceless, and HWNS will be offering a lot more of that from now on.
This year we had a most generous arrangement with The Learning Trust. Under their Corporate Social Responsibility code, they agreed to provide and pay for all the transporting of our guests from main shelter to dormitory on 6 days of each week.
Steve with the bus
Steve Garner drove the bus 5 nights a week for 13 weeks and we and all the guests with whom he became so friendly, thank him for such dedication. We also thank his wife who had to put up with his frequent absences.
Volunteers learning CPR at First Aid Course
The Learning Trust also paid for and provided accommodation for three courses - on Substance Abuse & Drug Awareness, on First Aid, and on Managing Aggression. We were grateful for their warm rooms and their delicious sandwiches.
This annual report, rather fancier than in years before, is also produced with the help of the Learning Trust.
We thank Alan Wood and Nicola Baboneau for their
involvement with us, and are very grateful for all the help given us by The
Learning Trust.
We would like to express our most grateful thanks to our major funders - to Church Urban Fund, West Hackney Parochial Charity, South Hackney Parochial Charity, Richard and Ruth Veal, Stoke Newington Relief in Need and St John-at-Hackney.
To St Monica's Hoxton, Hackney Parochial Charity, Bishops Waltham Deanery, Holy Trinity Hoxton, Boarhunt PCC, St Paul with St Mark, Dalston Methodists, St Olave's Mother's Union, Hackney Speaker's Carol Service, Jo Wisdom, Vashti Marcy, and Ms J Sandin for their welcome contributions.
To the following for their donations to specific shelters: Acumen PI, St John the Baptist RC church, Dermot Mullan, Joy Cash, Kath Harris, Roger Callagher, Daisy Aymer, Rupell Reece, John Hird, Lesley Joseph, Andrew Diprose and Jenny Lister.
And to the following for their gifts in kind -The Learning Trust (transport and training), Carphone Warehouse (free phone), Kontakt Hairdressers (haircuts), Wholefoods Market (Fresh & Wild providing and cooking food), Le Meridien Hotel Piccadilly (blankets and pillows), North East London Guides (socks), St Elizabeth RC and St Bartholomew Stamford Hill schools (harvest festivals)
St Matthias' dormitory
St Mary's ready for the night
Happy guest
Ex guest and volunteer at End of Shelter Service
Every year we look for new volunteers to join us. There are many jobs to do, some small and some a bigger commitment. Venues do vary in the way co-ordinators organise but below is a general idea of what is needed:
| To | prepare the hall | 6pm to 8pm |
| cook the supper | 6pm to 9pm in kitchen or can be done at home and brought in | |
| make sandwiches | done at home and brought in | |
| welcome guests | 7.30pm to 10pm | |
| stay overnight | 10pm to 8am | |
| make breakfast | 6.30am to 8.30am | |
| clear up the hall | 7am to 8.30am | |
| wash the bedding | during the week before the next shelter | |
| deliver the bag | by 7pm to the next venue |
To put your name forward, please email: volunteer@hwns.org.uk or contact Tigger via The Parish Office, St John-at-Hackney, Lower Clapton Road, London E5 0PD
| Full name (Mr/Mrs/Miss/Ms): | .................................................................................................... |
| Address: | .................................................................................................... |
| .................................................................................................... |
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| Postcode: | .................................................................................................... |
| tel: | .................................................................................................... |
| email: | .................................................................................................... |
| My gift of: £ ............................ |
Please return this form to Hackney Winter Night Shelter, c/o The Parish Office, St John-at-Hackney, Lower Clapton Road, London E5 0PD
You can also make a donation to support Hackney Winter Night Shelter online, via the Charities Aid Foundation, at this web address:
http://www.CAFonline.org/charityprofile/hwns
If you make an online donation, you can make your gift worth 25% more via Gift Aid.
Since the close of the Shelter, we have agreed to undertake a three-year project with the aim of getting 212 people off the streets by the time of the 2012 Olympics.
To enable this, we propose to employ a full-time Link Worker, who will
In order to do this, we need to raise a significant amount of money. If you would like to contribute, or are aware of any possible sources of funding, please let us know.
HACKNEY WINTER NIGHT SHELTER
c/o St John-at-Hackney,
Lower Clapton Road
LONDON E5 0PD
Web site: http://www.hwns.org.uk
Printing of Annual Report: The Learning Trust
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Hackney Winter Night Shelter
Registered Charity number 1114307